Refund and Return Policy

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. In the event the order is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed. In normal conditions our Return and Exchange Policy offers no return of goods once delivered. If you choose to exchange the item for reason of mismatch of product or receipt of a defective or expired item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the product in our stock.

Users are advised and recommended to decide their requirements as per the field conditions and make appropriate inquiries with subject matter specialist and seek appropriate advice before making any specific or other decisions to order the item.

The following EXCEPTIONS and RULES apply to this Policy:

1. All items to be returned or exchanged must be unused and in their original condition with all original labels and packaging intact, and should not be broken or tampered with.

2. Exchanges are allowed only if your address is serviceable for an Exchange by our logistics team.

3. In case you have purchased a product which has a free gift/offer associated with it and you wish to return the item, MRP of free gift will be debited until the satisfactory receipt of all free gift(s)/offer item(s) that are shipped along with it.

4. If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.

5. Item cannot be returned, if the packet is opened or damaged.

6. Products must be returned within 7 days from the day of delivery, To return your purchase, please call customer care at +91-9023459675.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@krishimart.in.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it with the same item, send us an email at support@krishimart.in and send your item to concern seller.

Governing Law:
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat

Shipping:
To return your product, you should mail your product to concern seller only.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.